Tag: mission statement
Transformational Processes
As a follow-up to my post on wild and crazy ideas, I’ve been thinking about the process for transformation, i.e. how do individuals and organizations implement ideas once they are generated. I know lots of people who are idea-generating engines, but their locomotive jumps the tracks or runs out of rails when it comes time to do the hard and laborious work of implementation. There are exceptions, of course, but turning ideas into reality is Read More
The Constitution as Culture Audit
One of my favorite tasks as an organizational psychologist is to design, administer, and evaluate culture audits. The design process is the most important part because it entails asking the people in an organization to create norms and values of their own choosing. In focus groups, I ask people to share what they believe are the desired and required norms for their organizations, i.e. what kind of work environment would they find most exciting and Read More
No Dancing in These Halls
“We should consider every day lost on which we have not danced at least once.” —Nietzsche On a big gig with big Pharma, I brought my older daughter to help with collecting data and gathering impressions. After a week of intensive focus groups and walking through the corporate headquarters, she dryly commented, “Hmmm, there’s no dancing in these halls!” By that time in my career, I had worked with hundreds of organizations around the world, Read More
Helping or Hurting
It’s Day One after the election of 2016. I feel sick and scared. Who better to suggest a remedy for our spiritual malaise and existential crisis than the Dalai Lama? In a recent article in the New York Times (November 4, 2016), the Dalai Lama and Arthur Brooks co-authored a column: “Behind our Anxiety, the Fear of Being Unneeded.” It seems like an odd couple to me, but their message is profound. They point out Read More
Vision and Values
As an executive coach I often facilitate life-line and development planning workshops. The life-line exercise encourages people to share the significant events and important people in their life and how those people and events helped to shape their values. I challenge participants to be as open and transparent as they can be, and I ask them to risk sharing what may be outside their comfort zone. In spite of these guidelines, most people stay in Read More
Exploitation Masquerading as Engagement
Most companies measure employee engagement. It represents one critical way to determine the level of commitment and productivity of their human capital. An abundance of research suggests a high correlation between employee engagement and great performance. But how do we stop from crossing the line into exploitation?