Tag: organizational values
Freeing Genius and Healing Madness
“There is no great genius without some touch of madness.” —Aristotle “One must still have chaos in oneself to be able to give birth to a dancing star.” —Nietzsche “A person needs a little madness, or else they never dare cut the rope and be free.” —Nikos Kazantzakis I have always been willing to tolerate idiosyncrasies in people whom I believe have deep substance or a higher perspective. This willingness has sometimes created conflicts in Read More
Principal and Principles
Dedicated to Fox Stoddard—a man of principle. There is an old story in which a man asks a woman if she would prostitute herself for $100.00. Grossly offended and insulted, the woman responds, “Of course not, don’t be ridiculous.” The man presses his case further and asks, “How about a million?” The woman pauses and says, “Hmmm, I will have to think about it.” The man then delivers the crushing blow:
The Constitution as Culture Audit
One of my favorite tasks as an organizational psychologist is to design, administer, and evaluate culture audits. The design process is the most important part because it entails asking the people in an organization to create norms and values of their own choosing. In focus groups, I ask people to share what they believe are the desired and required norms for their organizations, i.e. what kind of work environment would they find most exciting and Read More
No Dancing in These Halls
“We should consider every day lost on which we have not danced at least once.” —Nietzsche On a big gig with big Pharma, I brought my older daughter to help with collecting data and gathering impressions. After a week of intensive focus groups and walking through the corporate headquarters, she dryly commented, “Hmmm, there’s no dancing in these halls!” By that time in my career, I had worked with hundreds of organizations around the world, Read More
The Menace of Mendacity
Whoever is careless with the truth in small matters cannot be trusted with important matters. —Albert Einstein There are only two mistakes one can make along the road to truth; not going all the way, and not starting. —Buddha Truth is not a trivial thing. Words matter. Being accurate requires curiosity, diligence, and rigor. I know that everyone has a different idea about what is truth. Much of the debate started when Pontius Pilate asked Read More
Inspiration and Aspiration
“To understand the heart and mind of a person, look not at what he has already achieved, but at what he aspires to.” —Khalil Gibran, The Madman I once worked for a company that aspired to be a $10B corporation. I said to the executives at that time, “That may be a good goal but it surely isn’t a compelling vision, and it does nothing to inspire me.” I left the company after two years. Part Read More
Nouns and Norms
I have always loved new ideas and embraced them enthusiastically. I have read an enormous amount about a ton of concepts, and I have accumulated a large repertoire of nouns in my vocabulary. But nouns require action verbs to make them real.
As Bucky Fuller said, God is a verb.
Three Types of Trust
I’ve been married to the same woman for 46 years, and I can say unequivocally that I totally trust her. I trust her to do the right thing, I trust her to not throw me the under the bus (even though I have given her many opportunities), and I trust her to stand up for people in need of special help. When she makes a statement, I know it is based on sound research; she Read More
Health, Helping and Healing
As I get older, I realize that most problems and opportunities are multi-dimensional. There are many sides to every issue and many layers to every person. Things seem more complex, nuanced, and grey these days…
Thinking and Believing
Believe me—Daniel Kahneman got it right: we are more likely to find stories that support our beliefs than seek out evidence in the pursuit of truth. Kahneman is a professor emeritus at Princeton University who wrote the best selling book, Thinking, Fast and Slow. His work is focused on the psychology of judgment and decision-making for which he was awarded the Nobel Prize in Economic Sciences. His findings challenge the assumption of human rationality. Clearly, Read More
Selecting Coaches
Forty years ago, I wrote my doctoral dissertation on the selection of counselors for public high schools. I didn’t write it to create a career-defining, landmark study. I wrote it to check off a box for the completion of my doctoral degree in counseling psychology. Little did I know that the profession of coaching and counseling would explode in the next century. Now, practically everyone either has a coach or is a coach. The question Read More
Ethical Leadership
One more time. In 1987, Barry Cohen and I wrote the book Ethical Leadership. We published the first version of the book when greed was still in its relative infancy and millionaires (much less billionaires) were still relatively rare. It thus preceded the economic boom of the 1990s, a decade in which market values escalated to what was then outrageous levels. In finance, Black Monday refers to Monday, October 19, 1987, when stock markets around the Read More
Leadership Myths and Realities
Over 25 years ago, Barry Cohen and I published a book titled Leadership Myths and Realities. Since that time we have held a variety of senior leadership positions and have continued to study the Art and Science of Leadership. This post will review the 10 myths and realities we wrote about in the late 80s, discuss their current relevance, and suggest any new myths and realities that have emerged. To be clear, myths usually contain some degree Read More
Building Trust
Trust is the foundational building block for organizational health. Just as diet and exercise are the key starting points for physical health, trust is the “must have” for building a healthy, productive, and innovative work environment. Without trust, you have no chance of creating the kind of organizational culture you may want to build. Trust has two components: indvidual and institutional. Individual trust is defined as a firm belief in the reliability, truth, ability, or Read More