Tag: publications
Seven Essential Qualities of Leadership
“Well-behaved women seldom make history.” —Laurel Thatcher Ulrich In 1982, my dear friend Dr. Mark Edwards introduced a fair, impartial and objective tool to measure leadership effectiveness. He called it 360 feedback, which is now ubiquitous in organizations throughout the world. The idea is to give leaders the gift of multi-source feedback on critical leadership competencies so that they can understand more clearly how they are perceived by direct reports, peers, and more senior executives. Read More
Care, Connect, Contribute
In 1938, Sir Nicholas Winton started rescuing children from certain death in the Nazi concentration camps. He singlehandedly brought 669 children from Czechoslovakia to Britain and connected them with families there. Most of their families perished in Auschwitz. He never told a soul about his efforts and kept it a secret for 50 years until his wife found a notebook with the names and pictures of all the children he had saved. Sir Winton cared Read More
Marketing and Leadership
“When you are made a leader, you aren’t given a crown; you are given the responsibility to bring out the best in others.” —Jack Welch, Former CEO of General Electric There is an old adage that leaders are born not made. That myth became popular as people observed that most leaders had personality traits such as intelligence, charisma, attractive appearance, and confidence. I believe the truth is that effective leaders are typically born AND made, Read More
Nouns and Norms
I have always loved new ideas and embraced them enthusiastically. I have read an enormous amount about a ton of concepts, and I have accumulated a large repertoire of nouns in my vocabulary. But nouns require action verbs to make them real.
As Bucky Fuller said, God is a verb.
2020 World Culture Vision
The TV show “Downton Abbey” demonstrates as well as anything I have ever read or seen how an all-pervasive cultural code can produce strange and incomprehensible behaviors in people. People will do abnormal things to look “normal” by complying with the unwritten rules of the game.
Just as financial reports need to be audited, so also do the norms and values of the culture.
Motivation and Meaning
Buried in the noise of the latest Trump shock story are larger questions: 1) What motivates people to say and do reprehensible things?; and 2) Where do we find meaning in swirling negativity of this campaign? Please help me. I’m really trying to understand the reasons people would vote for Trump. I’m sick of listening to pundits blabbing endlessly about their particular issues. It seems more like empty speculation reflecting personal biases instead of a Read More
Three Types of Trust
I’ve been married to the same woman for 46 years, and I can say unequivocally that I totally trust her. I trust her to do the right thing, I trust her to not throw me the under the bus (even though I have given her many opportunities), and I trust her to stand up for people in need of special help. When she makes a statement, I know it is based on sound research; she Read More
Harmonious Inclusion
I recently visited the Brooklyn Museum to see Judith Scott’s exhibit, “Bound and Unbound.” It was an amazing exhibition that displayed the chronology and complexity of Ms. Scott’s work with innovative sculptures, unique designs, diverse materials, and beautifully blended colors. What made it even more remarkable was her biography. Judith Scott was born deaf with Down’s Syndrome. At age 7, she was placed in a state institution and remained there until the age of 42. Her Read More
Holism
Holism is the theory that parts of a whole are in intimate interconnection, such that they cannot exist independently of the whole or cannot be understood without reference to the whole, i.e. the whole is more than the sum of its parts. If you believe in the power of synergy, then 2+2 may equal 5. While it is sometimes very useful from a scientific point of view to break things down into smaller and smaller Read More
Leadership Lexicon
Leaders sometimes wonder why no one is following them. In most cases, the reason is because the leader does not possess all three essentials of effective leadership: Character, Commitment, and Competence. Leaders must be honest and ethical at their core, or people don’t follow. Leaders must also be committed to developing themselves and others. If people are not convinced of the leader’s commitment to their growth, they will not help the leader grow—and they will Read More
Creating Organizational Soul
After publishing Corporate Culture Change, the Corporate Culture Sourcebook, and Ethical Leadership in the late 1980’s, I was retained by Lotus Development Corporation (now known as Lotus Software) in Cambridge, Massachusetts to help them align their culture behind a new network-centric strategy to better differentiate their company from its arch-rival Microsoft.
Ethical Leadership
One more time. In 1987, Barry Cohen and I wrote the book Ethical Leadership. We published the first version of the book when greed was still in its relative infancy and millionaires (much less billionaires) were still relatively rare. It thus preceded the economic boom of the 1990s, a decade in which market values escalated to what was then outrageous levels. In finance, Black Monday refers to Monday, October 19, 1987, when stock markets around the Read More